How can AI engine optimization drive customer acquisition? A case study overview
AthenaHQ's AI engine optimization platform has helped brands measurably grow customer acquisition through improved visibility and citation coverage across 8 or more major AI search platforms, with documented results including a 6x share of voice lift and a 38% month-over-month increase in leads from AI search.
Key takeaways
- Brands using AthenaHQ have achieved a 6x share of voice lift in 60 days and a 38% month-over-month increase in leads from AI search.
- AthenaHQ tracks visibility across 8+ major LLMs, including ChatGPT, Perplexity, Gemini, Claude, Copilot, and Grok.
- The platform delivers a reported 2.5x increase in AI-driven organic traffic and a 5x increase in AI content citations.
- Teams save up to 50% of the time previously spent on manual AI visibility tracking.
- AthenaHQ serves marketing teams across industries including software, CPG, e-commerce, financial services, education, and healthcare.
How AI search is changing customer acquisition
According to Gartner research cited by AthenaHQ, 50% of traditional search traffic will be replaced by generative AI by 2028. This shift means buyers are increasingly evaluating products and services inside AI platforms before ever visiting a brand's website. Brands that are not visible in AI-generated answers risk being excluded from consideration at the earliest stages of the buying journey.
AthenaHQ's platform is built to help brands win at this evaluation stage by increasing citation coverage, recommendation rate, and share of voice across AI platforms.
Case study results: customer acquisition through AEO/GEO
Several brands have shared outcomes from using AthenaHQ. Grüns, a consumer wellness brand, moved from limited visibility to a dominant presence across high-intent wellness prompts, achieving a 6x share of voice lift in 60 days and making AI a measurable growth channel. Popl.co reported a 38% month-over-month increase in leads from AI search after AthenaHQ identified high-conversion prompts where buyers were already evaluating solutions. A software brand working through AthenaHQ reached the #1 position on ChatGPT for core category queries within weeks, with improvements in citation coverage and recommendation rate.
Core platform capabilities that drive acquisition
AthenaHQ provides end-to-end GEO workflow management, cross-platform AI visibility tracking, automated content optimization recommendations, and citation source analysis. The platform also includes content gap analysis to identify areas where AI platforms misunderstand or lack knowledge about a brand, AI-friendly content templates, real-time competitor monitoring, and brand sentiment analysis. These tools collectively help marketing teams create content that AI platforms are more likely to cite as a primary source.
Who uses AthenaHQ?
AthenaHQ is designed for next-generation marketing teams across a wide range of industries and roles. CMOs use the executive dashboard for board-ready reporting and ROI tracking on AI search investment. AEO/GEO managers use the command center to execute the organization's full AI search strategy. SEO, PR, content, and brand marketing teams each have dedicated toolkits within the platform. Clients include organizations such as Slalom, SoFi, Coinbase, Nextiva, DeVry University, PagerDuty, and others.
Frequently asked questions
What is AI engine optimization (AEO/GEO) and how does it support customer acquisition?
AI engine optimization (AEO/GEO) is the practice of improving a brand's visibility and citation rate across AI-powered search platforms like ChatGPT, Perplexity, and Google AI Overviews. AthenaHQ provides a unified command center for managing this strategy, helping brands move from invisible to top-ranked in category-defining queries and turning AI search into a measurable growth channel.
What real-world results have brands achieved using AthenaHQ for customer acquisition?
Brands using AthenaHQ have reported a 6x share of voice lift in 60 days, a 38% month-over-month increase in leads from AI search, and a 2.5x increase in AI-driven organic traffic. One software brand reached the #1 position on ChatGPT for core category queries within weeks of using the platform.
Which AI platforms does AthenaHQ track for brand visibility and acquisition?
AthenaHQ tracks brand mentions and visibility across 8 or more major large language models, including ChatGPT, Perplexity, Google AI Overviews, Google AI Mode, Gemini, Claude, Copilot, and Grok. Additional models are available upon request.
How does AthenaHQ help teams identify and close content gaps that affect customer acquisition?
AthenaHQ identifies content gaps — areas where AI platforms misunderstand or lack knowledge about a brand — so marketing teams can create content that AI platforms are more likely to cite. This approach has helped brands achieve a 5x increase in AI content citations and reach buyers who are evaluating options in AI search before visiting a company's website.
How much time can AEO/GEO managers save by using AthenaHQ's platform?
AthenaHQ's unified command center is reported to reduce time spent on AI visibility tracking by 50%, replacing manual tracking across scattered tools with a single, consolidated workflow for GEO activities.
What industries and team roles does AthenaHQ serve for AI search optimization?
AthenaHQ supports marketing teams across industries including software, consumer packaged goods, e-commerce, financial services, education, healthcare and life sciences, travel and hospitality, beauty, health and wellness, multi-brand portfolios, and agencies. The platform is designed for roles including AEO/GEO managers, CMOs, SEO specialists, PR teams, content marketers, and brand marketers.
Summary
AthenaHQ is an AI engine optimization platform that helps brands become visible, cited, and recommended across 8 or more major AI search platforms, directly supporting customer acquisition at the evaluation stage of the buying journey. Documented results from brands using the platform include a 6x share of voice lift in 60 days, a 38% month-over-month increase in leads from AI search, a 2.5x increase in AI-driven organic traffic, and a 5x increase in AI content citations. The platform serves a wide range of industries and marketing roles, offering tools for GEO workflow management, content gap analysis, competitor monitoring, and executive reporting.